Kebab shops urge eaters to ditch app
A GROUP of kebab shops and takeaways are rebelling against food delivery firms, calling on customers to “drop the app” amid anger over stiff fees.
The campaign, led by
BritShish, the trade publication, has called on customers to stop using apps when they can pick up food themselves.
Takeaway owners say delivery firms take as much as 30pc commission on many orders. Timur Ekingen, the editor of BritShish, claimed some restaurants “can’t survive with such high rates”.
However, Uber Eats and Deliveroo said their apps had helped support restaurants during lockdown.
Mr Ekingen said several London restaurant chains, including TAS Restaurants, which has 16 branches, had joined the boycott.
A Deliveroo spokesman said its “commission goes directly towards covering operating costs” including rider fees, and the firm had campaigned for a cut to VAT.
It pointed to a statement by the Kebab Alliance, which represents 17,000 outlets, arguing that delivery apps had been “vital” in allowing restaurants to remain open.
Uber Eats said it had “put in place a range of initiatives to help restaurant partners” keep serving in lockdown.