Boaters quizzed on state of canals

Canal Boat - - News -

HOW WELL ARE the wa­ter­ways looked af­ter? How good are fa­cil­i­ties, ser­vices and moor­ings? How smooth is the li­cence re­newal process? These are all top­ics in­cluded in a boater sur­vey which is tar­get­ing one third of all the boat own­ers on the net­work.

Car­ried out by in­de­pen­dent re­search con­sul­tancy BDRC Con­ti­nen­tal, the on­line sur­vey com­mis­sioned by the Canal & River Trust is to be re­peated an­nu­ally, quizzing around one third of boaters each year, so that over each three-year cy­cle, the ma­jor­ity of boaters will be asked for their views.

The sur­vey was ini­tially tri­alled with the Trust’s Nav­i­ga­tion Ad­vi­sory Group and its mem­bers’ feed­back was used to up­date the ques­tions – which com­bine as­pects of the ear­lier Boat Own­ers’ Views Sur­vey (2013) and Boat Own­ers’ At­ti­tude Tracker (2014-15). It was due to close on 25 March with a sum­mary of the re­sults due to be pub­lished in May.

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