Frozen out

Canal Boat - - Letters - LIAM O’DRISCOLL,

I LIVE ON a nar­row­boat and last June pur­chased a fridge-freezer from a well known elec­tri­cal re­tailer which was de­liv­ered one week later with the full knowl­edge of it be­ing put on to a nar­row­boat.

Re­cently, I found that the fridge freezer had not been work­ing for a while and all of the con­tents were ru­ined.

Hav­ing spo­ken to the shop and cus­tomer ser­vices and the man­u­fac­turer, they are adamant that the fridge-freezer is not cov­ered un­der guar­an­tee and will not be re­paired or re­placed.

I think all boaters, par­tic­u­larly live­aboards, should be made aware that if they pur­chase goods they should make 100 per­cent sure that they are cov­ered by war­ranty if they are be­ing used on board. Just how many of us are also buy­ing ‘ex­tended’ war­ranties that are sim­ply worth­less?

It is not the end of the story as the re­tailer was aware of its in­tended lo­ca­tion and nowhere can I see in the small print ‘should not be put on boats’.

via email Slim wide­boy

About to delve into Canal Boat, I won­der who this could be @Cruis­ingTheCut?

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