Boater survey prompts CRT to make changes
THE CANAL & RIVER Trust is highlighting changes which it says it is already making as a result of the responses to last year’s Boater Survey – while launching the 2017 questionnaire.
Under the slogan ‘You said, we did’, the Trust says that following feedback it decided to: • Review vegetation management • Publish the winter stoppages programme earlier • Update the online Boaters’ Guides • Increase London boater facilities, water points and mooring rings • Develop the Boating Buddy programme which aims to improve links with the boating community by boaters giving CRT staff boat trips • Put boat licensing online and simplify it CRT’s Head of Boating Mike Grimes accepted that there was “always room for improvement” but said he hoped that boaters could “see the positive effect” of some of the changes.
One third of all CRT licence holders are surveyed each year, so that all boaters get to answer every three years. Those receiving the 2017 survey will be asked in March for their views on topics including their experience of the waterways, services, facilities, information and how good a job CRT is doing.