Boater sur­vey prompts CRT to make changes

Canal Boat - - News -

THE CANAL & RIVER Trust is high­light­ing changes which it says it is al­ready mak­ing as a re­sult of the re­sponses to last year’s Boater Sur­vey – while launch­ing the 2017 ques­tion­naire.

Un­der the slo­gan ‘You said, we did’, the Trust says that fol­low­ing feed­back it de­cided to: • Re­view veg­e­ta­tion man­age­ment • Pub­lish the win­ter stoppages pro­gramme ear­lier • Up­date the on­line Boaters’ Guides • In­crease Lon­don boater fa­cil­i­ties, wa­ter points and moor­ing rings • De­velop the Boat­ing Buddy pro­gramme which aims to im­prove links with the boat­ing com­mu­nity by boaters giv­ing CRT staff boat trips • Put boat li­cens­ing on­line and sim­plify it CRT’s Head of Boat­ing Mike Grimes ac­cepted that there was “al­ways room for im­prove­ment” but said he hoped that boaters could “see the positive ef­fect” of some of the changes.

One third of all CRT li­cence hold­ers are sur­veyed each year, so that all boaters get to an­swer ev­ery three years. Those re­ceiv­ing the 2017 sur­vey will be asked in March for their views on top­ics in­clud­ing their ex­pe­ri­ence of the wa­ter­ways, ser­vices, fa­cil­i­ties, in­for­ma­tion and how good a job CRT is do­ing.

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