Canal Boat - - News -

RIVER Canal Res­cue has launched a new free SOS Wa­ter­ways app. When ac­ti­vated it in­stantly sends an emer­gency re­quest, prompt­ing a call to con­firm the is­sue and where re­quired, dis­patches an en­gi­neer or res­cue team to the boater in trou­ble.

Users can choose how their as­sis­tance re­quest is sent – ei­ther via wif-fi/mo­bile data or text (or both) – and once re­ceived, are mes­saged to ad­vise RCR will be in touch.

Be­hind the scenes, screens de­tail­ing the UK’s in­land water­way net­work not only flag up the caller’s con­tact de­tails, the boat’s lo­ca­tion, sever­ity of the is­sue and prox­im­ity to an en­gi­neer, but they track the en­gi­neer’s or team’s progress too.

Man­ag­ing di­rec­tor Stephanie Hor­ton said: “I see this as an essen­tial piece of on­board equip­ment. Once the app is in­stalled, you sim­ply in­put your name and phone num­ber into the app’s con­tact screen and when help is need, press the ‘re­quire as­sis­tance’ but­ton.”

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