MP STEPS IN TO RE­SOLVE V5 IS­SUE

Classic Car Weekly (UK) - - Your Letters -

I am pleased to re­port that fol­low­ing my cor­re­spon­dence with you (‘DVLA trou­bles with my Tri­umph Stag’s V5C’, 17 Fe­bru­ary) and in­ter­ven­tion by my lo­cal MP, the Rt Hon Paul Scully, the is­sue has been re­solved.

The DVLA has ac­knowl­edged its er­ror and rec­ti­fied the sit­u­a­tion; I have now re­ceived in the post a new V5 cer­tifi­cate with my orig­i­nal reg­is­tra­tion num­ber.

With­out the in­ter­ven­tion of my lo­cal mem­ber of par­lia­ment, I’m not sure this mat­ter would have been re­solved as I had ex­er­cised all chan­nels avail­able. I cer­tainly would not have re­ceived a let­ter of apol­ogy from Kathryn Co­hen at the DVLA’s cus­tomer com­plaint team. I think it would be pru­dent to ad­vise your read­ers that they should not set­tle for de­ci­sions made by DVLA that are plainly wrong, even if it does take sev­eral weeks and the in­volve­ment of an MP.

All this be­cause the agency’s li­cens­ing team could not get their heads around the fact that there was a gap of two years be­tween the man­u­fac­ture date (June 1976) and reg­is­tra­tion date (June 1978). Ian Banks, Sut­ton, Sur­rey

The best let­ter we re­ceive wins a bot­tle of Au­to­glym Su­per Resin pol­ish. If your let­ter is here, please claim by email­ing edi­to­rial@clas­s­ic­car­weekly. co.uk Your Let­ters is spon­sored by Au­to­glym

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