Beware ‘BT Openreach’ scam

I’ve received plenty of scam phone calls from people pretending to be from Microsoft. They don’t fool me anymore. But recently I received a call from a man claiming to be from BT Openreach. He apologised for our slow internet speed, and said we could get a refund. We are BT customers, and we have had speed problems, so for a few seconds I was taken in. But his Indian accent made me suspicious, because all the Microsoft scam calls I’d received were from India. I hung up. Lots of BT customers have been targeted, according to the company’s forums: www.snipca.com/24758. Yvonne Fraser