WINDOWS UPDATE BREAKS YOUR PC!
Install Microsoft’s emergency fix
Microsoft has released an emergency fix for a Windows 10 update that stopped USB ports, laptop cameras, keyboards and mice working properly.
The problems occurred because the KB4074588 update, released on 13 February, didn’t install necessary new drivers for devices, and uninstalled some that were still required. It only affected computers that have updated to the Fall Creators Update (FCU, version 1709).
Frustrated users reported other problems, including no text in the right-click menu, no text under desktop icons, a tiny ‘cmd’ window and several changed settings. Some even said their computers were crashing, producing the notorious ‘INACCESSIBLE_ BOOT_DEVICE’ Blue Screen of Death.
Problems with the fix
Microsoft released a fix – KB4090913 – three weeks later. It was an unscheduled update, issued a week before its regular ‘Patch Tuesday’ security update. However, the company admitted online ( www.snipca.com/27239) that the new update has problems that stop it installing. One is caused by “incompatible” antivirus software. Microsoft told users to contact their antivirus provider to check it’s been updated for the FCU.
In some instances, the error message 0x80070643 appears, and Windows reverts to the previous version (the Creators Update, 1703). Microsoft said it will release another update to fix this. Until then, you could try running its ‘.NET Framework Repair Tool’ – follow the instructions at www.snipca.com/27243.
Corrupt Update files
Users also complained about other error messages during a failed installation, including 0x80240031 and 0X800F081F. Microsoft suggests the former is caused by corrupt Windows Update files and can be fixed with its Troubleshooter tool ( www.snipca.com/27245); the latter requires creating an ISO file of Windows 10 using the Media Creation tool ( www. snipca.com/27244).
The update should have been installed automatically on your computer – check by clicking Settings, ‘Update & Security’, Windows Update.
If not, try a manual update from www.snipca.com/27240 – click the correct Download button for your system. For example, if your computer is
32bit, click the x86 Download button (and x64 if it’s 64bit). If your PC is powered by an ARM processor, not Intel, click the bottom Download button (see screenshot).
Despite the problems with the FCU, Microsoft still plans to release the next version of Windows – Spring Creators Update (1803) – in April. It says it will support this until December 2019, which is the typical 18-month lifetime offered by Microsoft. By then, another three ‘feature’ updates would have arrived, assuming Microsoft sticks to its twiceyearly release schedule.