No smi­leys, please

Computer Shopper - - RANTS & RAVES -

Re­searchers from three uni­ver­si­ties, the Univer­sity of Am­s­ter­dam, the Univer­sity of Haifa and the Ben-Gu­rion Univer­sity in Is­rael, have car­ried out re­search into how peo­ple per­ceive the smi­ley face emoji in of­fi­cial com­mu­ni­ca­tions. They found that the emoji re­flects badly on the sender.

“Our find­ings pro­vide first-time ev­i­dence that, con­trary to ac­tual smiles, smi­leys do not in­crease per­cep­tions of warmth and ac­tu­ally de­crease per­cep­tions of com­pe­tence. Per­cep­tions of low com­pe­tence in turn un­der­mine in­for­ma­tion shar­ing,” they said.

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