Customers urge Argos to save their catalogues
THE humble Argos catalogue has long been a festive staple for excited youngsters in their quest to come up with the perfect Christmas wishlist.
Comedian Bill Bailey even famously described it as The Book of Laminated Dreams for the preinternet shopping generation.
So it’s perhaps small wonder that a trial to remove stocks of take-home catalogues from selected branches – including in South Wales – has prompted outrage from customers.
In recent months Argos has decided to see just how much people use the chunky catalogues, by limiting the number available to take away from some stores.
Since most customers are thought to shop online, the company decided to “test the demand”.
But people in Pontypridd have voiced their concern in response to social media reports that the town’s branch is one of the trial stores.
Claire Pugh has shopped at the popular shop for years and thinks the catalogue is great for her children, especially around the festive season.
The 48-year-old said: “My son loves looking through the catalogue at Christmas time as he uses it for his wishlist and it makes it easier for me to buy his presents.
“Elderly people may also rely on relatives to bring them catalogues because they are either housebound or have no internet access.
“I also work in a school and we use the catalogues a lot around Christmas time, especially with the younger children as they create Christmas stockings with pictures that they cut out from the catalogues.”
Another teacher from Pontypridd, who asked not to be named, said children like using the catalogues.
“Teachers love using them,” she said. “We use them to get the children to map out their Christmas lists in school.”
People across the UK have taken to social media to vent their anger at the move.
Writing on Argos’ Facebook page, customer Dean Lias wrote: “I recently read that Argos is trialling the end of its catalogue.
“I must say now that I think this is a big mistake, and would ruin the image of Argos.
“It is an excellent thing for young children and not everyone has a computer. Please re-think this and stop the plans.”
But Argos says the process is very much a test and confirmed the company will provide catalogues to customers who “really want” them.
A spokeswoman said: “As increasing number of customers choose to shop with us online, for a limited period we are testing demand for the take-home catalogues in a small number of stores.
“Catalogues continue to be available in the vast majority of our stores for customers who want them.”
In a limited trial, Argos is reducing the number of catalogues available to take home from some stores
The first Argos catalogue, published in 1973