Smell gas? Here’s what you can do
WALES & West Utilities is reminding people across the area of the steps to take if they smell gas during the festive season.
If you smell gas or are worried about gas safety, you can call 0800 111 999 at any time, day or night, 365 days a year. The call is free. Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details and send an emergency engineer to help you.
If you smell gas, call free on 0800 111 999 and please take these steps:
Turn off the gas at the meter, unless the meter is located in a cellar or basement – in which case, do not enter.
If there is a smell of gas in the cellar or basement, evacuate the building immediately. Put out all naked flames, don’t smoke or strike matches. Turn off all gas appliances and do not use again until they are checked by the engineer.
Do not operate any electrical appliances or turn any switches on or off. Open doors and windows to ventilate the property. Evacuate the building as soon as you can and keep people away from the area.