His ‘ugly truth’ memo ‘

Daily Mail - - News -

WE con­nect peo­ple... it is lit­er­ally just what we do... That can be bad if they make it neg­a­tive. Maybe it costs a life by ex­pos­ing some­one to bul­lies. Maybe some­one dies in a ter­ror­ist at­tack co­or­di­nated on our tools...

‘The ugly truth is that we be­lieve in con­nect­ing peo­ple so deeply that any­thing that al­lows us to con­nect more peo­ple more of­ten is de facto good. It is per­haps the only area where the met­rics do tell the true story...

‘That’s why all the work we do in growth is jus­ti­fied. All the ques­tion­able con­tact im­port­ing prac­tices. All the sub­tle lan­guage that helps peo­ple stay search­able by friends. All of the work we do to bring more com­mu­ni­ca­tion in.

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