How Mail’s investigation led the way

February 27, 2017: An undercover Daily Mail probe reveals TV Licensing interviewers told a job candidate they will ‘drive him as hard as we can to get as much as we can out of you because we’re greedy’.

March 2: Andy Parker, Capita’s £2.7million-peryear head, stands down from his job.

March 27: MPs on the Public Accounts Committee savage representatives of the BBC and Capita over the methods used to collect the licence fee.

October 7: The Daily Mail reveals how one in three of more than 250 TV Licensing court cases were withdrawn or dismissed, often because the accused are vulnerable or unwell.

April 2018: A whistleblower leaks bombshell documents revealing Capita’s area manager bonus scheme.