AXED FLIGHTS ‘TO HIT 400k’ Ryanair scraps departures
UP to 400,000 passengers face misery as the budget airline Ryanair axes 50 departures a day for the next six weeks.
The carrier has taken the move to accommodate a backlog of annual leave to be taken by its pilots and cabin crew.
Air traffic control delays and strikes along with bad weather have also hampered the airline and led its punctuality to fall below 80% over the past two weeks.
Ryanair has apologised to affected customers and offered them alternative flights or refunds.
But furious passengers have turned to social media to vent their anger over the situation.
Maria Joanna Suquitana said guests travelling to Italy for her brother’s wedding had their flights cancelled hours before they were due to jet off.
She wrote: “We were forced to rent a van from Germany and drive 16 hours because we just can’t trust to fly with you again. Most stressful days of our lives.”
Karen Naughton Brill said her daughter’s 21st birthday present of flights to Amsterdam had been “ruined” when they were cancelled with under 12 hours’ notice.
She added: “She’s gone to bed in tears, rang hotel, can’t get refund too short notice, same with parking, Anne Frank house tickets etc etc all non-refundable.” Angry Olivia Poole told how her flight on Sunday had been cancelled explanation”.
She wrote: “We’ve shelled out five times our original flight price for last minute, incredibly overpriced flights with another airline as your next available flights were on the day we’re due to fly back.
“I will be going to any length required to receive the compensation as per EU legislation.”
Ryanair said many staff were booking time off following a change in the company’s holiday year from April to March to a calendar year from January 1, 2018.
The firm added it would have extra aircraft on standby to arrive to and from routes on time.
Robin Kiely, head of communications for Ryanair, added: “We apologise sincerely to the small number of customers affected by these cancellations and will be doing our utmost to arrange alternative flights and/or full refunds for them.” “with no