Ryanair grounded us
BAGS ‘TOO BIG’ FOR CABIN
TEACHER Tania Alston and her daughter slept on an airport floor after Ryanair said their bags were too big to fly.
Tania, 51, was about to board a flight from Spain with Malaika, 12.
But the airline said their cases could not go in the cabin and demanded £100 to put them in the hold. Tania had no cash and her wages were not due in until the next day.
The pair missed their 9.10pm flight to Manchester and spent 14 hours on the floor at Alicante using clothes as blankets.
Next morning Tania paid £385 to fly home ® on Jet2.com which had no problem with their baggage. She said: “We’ve used these bags as carry-on for the last four years.
“The floor we slept on was rock hard and freezing cold.
“It was terrible and really traumatic for my daughter.”
Ryanair said: “We have repeatedly urged our customers to comply with our cabin bag rules which are being continuously flouted, resulting in boarding delays during this peak summer season.”
®Ê GET PACKING: Tania and Malaika were told they could not board flight