Ryanair grounded us


Daily Star - - News - By JERRY LAW­TON jerry.law­ton@dai­lystar.co.uk

TEACHER Ta­nia Al­ston and her daugh­ter slept on an air­port floor af­ter Ryanair said their bags were too big to fly.

Ta­nia, 51, was about to board a flight from Spain with Malaika, 12.

But the air­line said their cases could not go in the cabin and de­manded £100 to put them in the hold. Ta­nia had no cash and her wages were not due in un­til the next day.

The pair missed their 9.10pm flight to Manch­ester and spent 14 hours on the floor at Ali­cante us­ing clothes as blan­kets.

Next morn­ing Ta­nia paid £385 to fly home ® on Jet2.com which had no prob­lem with their bag­gage. She said: “We’ve used these bags as carry-on for the last four years.

“The floor we slept on was rock hard and freez­ing cold.

“It was ter­ri­ble and re­ally trau­matic for my daugh­ter.”

Ryanair said: “We have re­peat­edly urged our cus­tomers to com­ply with our cabin bag rules which are be­ing con­tin­u­ously flouted, re­sult­ing in board­ing de­lays dur­ing this peak sum­mer sea­son.”

®Ê GET PACK­ING: Ta­nia and Malaika were told they could not board flight

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