Pa­tients ‘de­nied’ GP care

Daily Star - - NEWS - Adela.whit­ting­ham@dai­lystar.co.uk

PA­TIENTS are be­ing quizzed by GP surg­eries to see if they are ill enough to see a doc­tor.

The triage sys­tem typ­i­cally sees re­cep­tion­ists ask about their health com­plaint.

Pa­tients who ring up to see a doc­tor are be­ing told their prob­lems would be bet­ter dealt with by a phar­ma­cist, para­medic or physio.

A poll found 59% of GP surg­eries are us­ing such schemes.

But Rachel Power of the Pa­tients As­so­ci­a­tion said: “Erect­ing bar­ri­ers be­tween pa­tients and the care they need al­ways risks some pa­tients not get­ting the right treat­ment.”

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