CUS­TOMER SER­VICE AWARD

Essex Life - - Food & Drink -

Judge: Elli Con­stan­ta­tou Spon­sor: Hat­fields Highly Com­mended: Black­wells Farm Pro­duce, Cogge­shall Highly Com­mended: The Spot­ted Dog, Barn­ston Win­ner: Bram­bles Restau­rant, Chelmsford

WHAT THE WIN­NER SAID:

We have been nom­i­nated three or four times and it feels ab­so­lutely amaz­ing to have won this year. This is such a pres­ti­gious award to win and we are re­ally proud it is com­ing back with us. I think we won this award be­cause have a lot of loyal cus­tomers, who we know by name and they come back time and time again, which is al­ways lovely. We want to thank ev­ery­one from the bot­tom of our hearts, it is truly a great hon­our to have won. Thank you!

WHAT THE JUDGE SAID:

The staff are re­ally friendly, even un­der pres­sure, and they never lose their pa­tience. When I went, there was a mum in front of me with three chil­dren all try­ing to de­cide what to eat. The staff were so help­ful and ac­com­mo­dat­ing even though a queue started to form. The food was ex­cel­lent value for money and the por­tions are very gen­er­ous. The restau­rant it­self was very clean and ta­bles were cleared im­me­di­ately. All cus­tomers looked very happy and a cou­ple of peo­ple I asked had only nice things to say. It’s a great place for older peo­ple to not only eat but also to meet with­out the pres­sure of hav­ing to spend a lot of money. The com­mu­nity spirit is very ev­i­dent mak­ing peo­ple feel very wel­come in­deed.

Samir Besic, An­drius Zukauskas, Elli Con­stan­ta­tou, Mo Hignett, Su­san Barke and Robert Lon­don

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