We pay cost of energy giants raking in cash
HE arrogance of energy companies really does beggar belief.
rules to force It has taken new
firms to give gas and electric
days’ notice their customers 30
prices. before raising their
pracThis ends the shameful
people’s tice of simply putting
them about bills up then telling
later. it a couple of months
no time to That gave people
the increased either budget for
around for a amounts or shop better deal.
being done The fact it was
appalling. almost by stealth was
which Surely this is something
firm that has no self-respecting
interests at heart its customers’
let alone would even consider,
to make it require legislation stop. question, do Which begs the
their cusenergy firms see
who need tomers as real people
courtesy and to be treated with
mugs to be respect or simply fleeced to boost profits?
are talking Then again, we
Tbills at the first huge hikes in
in their costs, sign of an increase
them by the but never reduce
costs fall. same amount if their
about firms We are talking
prices at who routinely increase
when people the start of winter
most. need heat and light
energy Ofgem says it insists
it straight with companies “play
move is too consumers”. This
end the rake-inlittle, too late to the-cash culture.
P Smith city centre
says firms must FAIR DEAL: Ofgem play straight with consumers.