Youth op­er­a­tions man­ager

First News - - Family Fun -

IN our se­ries of in­ter­views and on­line films, you’ll meet lots of dif­fer­ent peo­ple with lots of dif­fer­ent jobs! While we were on board P&O Cruises Bri­tan­nia, we found out what en­ter­tain­ment they have for chil­dren and teenagers, and met the fella who makes it all hap­pen!

What I do

I’m the youth op­er­a­tions man­ager for P&O Cruises.

How I got my job

I worked on board across the P&O Cruises ships as youth staff and youth man­ager for 13 years. On our fam­ily-friendly ships we have award-win­ning chil­dren’s clubs split into dif­fer­ent age groups: for chil­dren aged 2-4, 5-8, 9-12 and 13-17. We also have a night nurs­ery and a play­room for un­der-twos. Each club is run by a sep­a­rate team and they have day­time and evening ac­tiv­i­ties. For the last five years I have been based in the of­fice in Southamp­ton, over­see­ing all the youth teams and clubs on board.

What I love about my job

En­sur­ing that all the chil­dren who go on board our ships have the best hol­i­day ever. I do this in many ways, such as find­ing and adding the lat­est games, toys and age-ap­pro­pri­ate tech­nol­ogy trends for the clubs. I also find rel­e­vant en­ter­tain­ers to bring their acts on board the ships, es­pe­cially for the school hol­i­days. Most im­por­tantly, I make sure we have fun and happy peo­ple work­ing in our teams.

What’s dif­fi­cult about my job

Not be­ing on board and join­ing in with the fun!

What skills I need

Ex­pe­ri­ence of work­ing in a child­care fa­cil­ity, and a child­care qual­i­fi­ca­tion. [See the ca­reers web­site at­ni­valuk­ca­ for more in­for­ma­tion, and to read about the wide range of jobs that you can do on board with P&O Cruises].

Where young peo­ple should start if they want to do the job, too

You would need to get ex­pe­ri­ence of work­ing in a child­care set­ting for chil­dren of a mix of ages. This could be a school, nurs­ery, play­group, youth cen­tre or sim­i­lar.

How my job could change in the fu­ture

Tech­nol­ogy is key, so we al­ways need to make sure that we keep up to date with all the lat­est gadgets and con­soles, as well as the lat­est trends. That means chil­dren and teenagers have the best time on board, in­ter­act to­gether and, most im­por­tantly, make new friends while they are on hol­i­day.

To find out more about what Mark does and to see in­side the games rooms on board Bri­tan­nia (check out the light-up dance floor!), see our lat­est Just The Job film at

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