Con­fu­sion over way cy­cle hire scheme works

Glossop Advertiser - - News - Char­lotte Cox

THE new bike rental scheme is prov­ing pop­u­lar in Manch­ester - but there’s still some con­fu­sion over how it works.

Mo­bikes bosses say the fact the bi­cy­cles are dock­less – un­like Lon­don’s Boris bikes – is puz­zling some peo­ple and lead­ing to re­ports to po­lice that they have been ‘stolen’ or ‘aban­doned’.

One user said that she went to pick up a bike only to be in­formed by a nearby home­owner that they’d called 999.

Ella Wre­den­fors, a Mo­bike user from Chorl­ton, said she found a bike on the app’s GPS map and was about to un­lock it when she was warned away by a neigh­bour.

Ella said: “It was parked up just out­side a house in Chorl­ton.

“When I went to move it, the owner stuck their head out the win­dow and shouted at me.

“They said it was a dumped stolen bike and be­cause the alarm went off when she tried to move it she called the po­lice.

“I tried to ex­plain, but she wasn’t lis­ten­ing to me and just kept say­ing the po­lice were com­ing. So I found an­other Mo­bike to use.

“I think some peo­ple are re­ally con­fused about how they work.” Our sis­ter ●● paper the M.E.N. re­ported on Tues­day how there have been 17 re­ports of ‘Mo­bike is­sues’ since they were launched two weeks ago.

But the bike share firm says some ‘aban­doned’ re­ports have come af­ter users have parked them up in a pub­lic place, and within the Mo­bike rules.

Mo­bikes dif­fer from Boris bikes in that they are dock­less. With a wheel lock ac­cessed through the app on your smart­phone, they can be left in pub­lic places for the next user.

As long as they are not left in the way of traf­fic, in pub­lic build­ings or on thor­ough­fares, the sys­tem al­lows a lot of flex­i­bil­ity. A spokesman for Mo­bike said peo­ple had em­braced the ser­vice, with up to 10 rides per bike per day since the launch.

They said: “A num­ber of the re­ports have been re­lated to sus­pected – and mis­taken – bike aban­don­ment, re­ported by those un­fa­mil­iar with Mo­bike’s dock­less shar­ing sys­tem. We have re­ceived strong sup­port from GMP, as well as lo­cal coun­cils, and will be con­tin­u­ing to work closely with both to en­sure our scheme con­tin­ues to best serve lo­cal com­mu­ni­ties and busi­ness in Greater Manch­ester.”

The new Mo­bikes

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