Care home res­i­dents forced to sleep in soiled bed­ding

Glossop Advertiser - - News - Sam Yar­wood

EL­DERLY res­i­dents at a dirty and foul-smelling care home were left to sleep in soiled bed­ding to ‘min­imise laun­dry’, a damn­ing re­port has re­vealed.

Staff at The Vicarage Res­i­den­tial Care Home in Au­den­shaw told the Care Qual­ity Com­mis­sion they were only sup­posed to change the bot­tom sheet of a soiled bed and leave the quilt cover on to re­duce the amount of wash­ing.

In­spec­tors said in their re­port: “We vis­ited one per­son’s bed­room and found they had a thin crash mat at the side of their bed that was soiled with fae­ces.

“We also saw that the wall at the side of their bed was soiled with fae­ces. We re­quested this room be cleaned as soon as pos­si­ble.

“Staff told us that when chang­ing bed­ding they had been told to only change the bot­tom sheet of a soiled bed and to leave the quilt cover on to min­imise the amount of laun­dry.”

The home was thrown into special mea­sures by the health watchdog af­ter be­ing rated ‘ in­ad­e­quate’ fol­low­ing an in­spec­tion in May.

Bosses say that they are work­ing hard to ad­dress l● all the con­cerns and are con­fi­dent they will have rec­ti­fied most, if not all, of them ahead of the next in­spec­tion.

Ac­cord­ing to the re­port there were 28 peo­ple liv­ing at The Vicarage when in­spec­tors vis­ited – 24 of whom were suf­fer­ing with de­men­tia.

CQC chiefs de­scribed the build­ing as ‘un­clean and mal­odor­ous’, and said that one cleaner be­ing em­ployed three hours a day to clean a ‘large, two­s­torey build­ing with 28 bed­rooms and a base­ment’, was not enough.

The re­port added: “We found the vinyl chairs used by peo­ple for sit­ting in the lounge were dirty, sticky and we found uniden­ti­fied tablets stuck to the side of one chair. We re­quested all the chairs were checked and cleaned dur­ing our in­spec­tion.

“On sev­eral oc­ca­sions we found there was no hand wash­ing soap in dis­pensers and re­quested they were filled.

“Baths were not clean and we found a num­ber of items in bath­rooms that may cause harm to peo­ple.

“Items we found in­cluded soiled shoes, a ra­zor blade, dis­in­fec­tant and a soiled con­ti­nence prod­uct.”

In­spec­tors also wit- nessed a mem­ber of staff shout at a res­i­dent dur­ing a meal time and re­move them from the din­ing room.

They said the per­son was ‘clearly dis­tressed’, and that they had re­ported the in­ci­dent to the reg­is­tered man­ager and re­quested a safe­guard­ing alert was sent to the lo­cal author­ity to con­duct an in­ves­ti­ga­tion.

The re­port raised con­cerns about safe staffing lev­els, with just two peo­ple work­ing overnight to care for 28 res­i­dents. How­ever, the in­spec­tion did find that ‘ro­bust and safe re­cruit­ment prac­tices’ had been fol­lowed when em­ploy­ing staff to care for vul­ner­a­ble peo­ple.

It added that in­spec­tors had watched some car­ing and at­ten­tive in­ter­ac­tions be­tween staff and res­i­dents, say­ing: “For ex­am­ple, one staff mem­ber was sat hold­ing a per­son’s hand whilst they were singing to­gether in the lounge.”

Over­all, The Vicarage was rated in­ad­e­quate in each of the five key ar­eas – safe, ef­fec­tive, car­ing, re­spon­sive and well-led.

Reg­is­tered man­ager Anand Pooloogadoo said they were dis­ap­pointed in the re­port’s find­ings, and stressed that the home was work­ing hard to meet re­quire­ments.

He said: “We be­lieve there are sys­tems that need to be put in place and we are re­ally driven by the fact that we have to work harder to meet the ex­pec­ta­tions and stand- ards that are re­quired.

“It is a dif­fi­cult time for the home, but I can as­sure you we do look af­ter our res­i­dents.

“We are work­ing very closely with the qual­ity im­prove­ment team and have an ac­tion plan in place.”

He added: “We want the home to have a good name as the staff work so hard.” THE price of plas­tic bags is set to in­crease to 10p, dou­ble the cur­rent manda­tory charge.

The gov­ern­ment plans to en­cour­age shop­pers to use reusable bags. The pro­pos­als will be in a pa­per to go out for con­sul­ta­tion at the end of 2018 – but it’s said to have al­ready been ap­proved by sec­re­tary of state for the en­vi­ron­ment Michael Gove and the Prime Min­is­ter. Shops with fewer than 250 em­ploy­ees are ex­empt from the charge, but, it is be­lieved this would change un­der the new law.

The Vicarage Res­i­den­tial Care Home in Au­den­shaw

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