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health work­ers have been de­ployed to a po­lice con­trol room to make sure vul­ner­a­ble peo­ple get the right help and sup­port.

It is also hoped the 24/7 con­trol room triage ser­vice will avoid po­lice of­fi­cers be­ing sent out ‘un­nec­es­sar­ily’.

The trained men­tal health pro­fes­sion­als are based at Greater Manch­ester Po­lice’s Clay­ton Brook com­mu­ni­ca­tions cen­tre.

They will as­sess in­ci­dents relating to men­tal health and pro­vide help and sup­port.

Po­lice chiefs say the new NHS ser­vice will help to re­duce de­mand on the emer­gency ser­vices.

Of­fi­cers will also be able to ac­cess ex­pert clin­i­cal ad­vice over the phone, or through video con­fer­enc­ing, when re­spond­ing to in­ci­dents in­volv­ing peo­ple with men­tal health prob­lems.

“Very of­ten when po­lice at­tend an in­ci­dent, the in­di­vid­ual has not com­mit­ted a crime, but needs ur­gent men­tal health help and a place of safety,” said Dr Chris Daly, med­i­cal direc­tor for Greater Manch­ester Men­tal Health NHS Foun­da­tion Trust.

“Our ex­perts will be well-placed to sup­port of­fi­cers make in­formed de­ci­sions.”

Dr Daly says the ser­vice will sup­port po­lice of­fi­cers and en­sure peo­ple liv­ing with a men­tal health is­sue get the care they need sooner.

The new ser­vice has been com­mis­sioned by Greater Manch­ester Com­bined Author­ity and the 10 NHS clin­i­cal com­mis­sion­ing groups in Greater Manch­ester.

It is be­ing de­liv­ered by North West Bor­oughs Health­care NHS Foun­da­tion Trust, Greater Manch­ester Men­tal Health NHS Foun­da­tion Trust and Pen­nine Care NHS Foun­da­tion Trust, along­side GMP.

Bev­er­ley Hughes, deputy mayor for polic­ing and crime, said the author­ity is work­ing to trans­form men­tal health cri­sis care by bring­ing po­lice and health part­ners to­gether.

“Po­lice of­fi­cers are of­ten the first con­tact for peo­ple go­ing through a men­tal health cri­sis so it’s vi­tal they have im­me­di­ate ac­cess to the right help and ad­vice to be able to sup­port those in need,” she said.

As­sis­tant Chief Con­sta­ble Rob Potts added: “This col­lab­o­ra­tive ap­proach will see trained men­tal health pro­fes­sion­als work­ing along­side and sup­port­ing of­fi­cers, al­low­ing us to pro­tect the most vul­ner­a­ble at times of cri­sis and en­sur­ing the best out­come for the in­di­vid­u­als af­fected at the ear­li­est op­por­tu­nity.”

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