Frontline teams are ready to get back to work after lockdown

» Join the debate and stay up to date by following us on Facebook @Gloslive online

»

ADDITIONAL safety measures are now in place after specialist insurer Ecclesiastical’s risk management team returned to field based work.

Following a risk assessment, the Gloucester-based insurer’s frontline teams will once again be able to visit customers on site for the first time since Government restrictions were put in place.

Although many of Ecclesiastical’s staff have been able to work remotely to continue providing excellent service to customers, the 45 members of the risk management team have been unable to visit customer sites until additional measures were in place to protect them and others.

Despite this the team has been able to continue supporting customers via the company’s risk line, desktop appraisals and valuations and by publishing guidance documents and insights. As the lockdown has begun easing in many parts of the country, businesses have begun to reopen, meaning site visits can restart.

New guidance has been developed to ensure the safety and wellbeing of the Ecclesiastical staff and customers, incorporating the latest government guidance.

Jo Whyman, Risk Management Director at Ecclesiastical, said: “We know this has been a challenging time for many of our customers, and so we are keen to get back to supporting them.