Highways took five months to answer question
Officers in Calderdale Council’s Highways department took five months to tell a councillor they had no plans to resurface a road in his ward. Coun James Baker (Lib Dem, Warley) wrote to Highways at the request of a resident in March to ask if there were any plans to resurface Ling Royd Avenue, Halifax.
Five months later Coun Baker reply from the Highways department informing him that there were no immediate plans to resurface the road.
Coun Baker said: “Can you imagine any organisation taking five months to reply to a query?”
The response read: “Further to your request in March regarding the above, we are writing to advise you that we have no immediate plans to resurface Ling Royd Avenue. The reason being is that in the past a system of “referrals” was used to assess parts the highway network which should be considered for maintenance.
“Referrals were originated from a variety of sources, including highway safety inspectors, highway area superintendents, members of the public and condition surveys. However, with the formation of a new Highways Asset Management Team under the Highways Service re-structure (effective from 1 April), this has now changed.
“All roads within Calderdale will be subject to technical surveys which will be undertaken by an external contractor. The surveys will measure the road condition and will be used to identify where maintenance should be targeted in the short, medium and longer term.
“We are using a tender process to employ the contractor and hope to be able to start the surveys as soon as possible. In the meantime, the road will be subject to monthly safety inspections and members of the public are encouraged to report any defects they are aware of.”
Mark Thompson, Calderdale Council’s Director of Economy and Environment, said: “Regrettably this was a mistake on our part. We have apologised to Coun Baker and responded to his query.
“We are taking steps to ensure this doesn’t happen again.”