Home care issues are nothing new
WELL done David Seaman for highlighting home care problems [‘Need to understand scale of problem’, Letters, December 17].
This is not a new phenomenon. It has been going on for years, ever since the council privatised these systems, and it will never work because providers put in low quotes to get the contracts and then, to try and increase their profits, they pay meagre wages to staff.
This has a three-fold outcome. One, they cannot get the staff because they will not pay a decent wage for this arduous job.
Two, the staff they do have cannot cope with the workload.
And three, the only ones that really suffer are the old folks at the end of the chain.
All this because the council thinks, in its infinite wisdom, that they are saving the taxpayers money – the very taxpayers that are the old folks now.
I write this letter having gone through the same problems, looking after a pensioner friend over 10 years ago, so the problem has not gone away or been sorted.
Privatisation of services so the council can have an easy life just does not work, as the people or services that they say they are helping at the end of the line are the ones suffering the most.
An example: when by chance I called in on my pensioner friend one afternoon, who was disabled, I found her on her bedroom floor after trying to get out of bed on her own.
This was not as shocking as to find her breakfast sandwich and a cold cup of tea in her living room. The carer had not even bothered to see if she needed help to get out of bed.
I could write a book of similar incidents.
BRIAN DUFFY Goshawk Gardens