Home care is­sues are noth­ing new

Harefield Gazette - - YOUR LETTERS -

WELL done David Sea­man for high­light­ing home care prob­lems [‘Need to un­der­stand scale of prob­lem’, Let­ters, De­cem­ber 17].

This is not a new phe­nom­e­non. It has been go­ing on for years, ever since the coun­cil pri­va­tised th­ese sys­tems, and it will never work be­cause providers put in low quotes to get the con­tracts and then, to try and in­crease their prof­its, they pay mea­gre wages to staff.

This has a three-fold out­come. One, they can­not get the staff be­cause they will not pay a de­cent wage for this ar­du­ous job.

Two, the staff they do have can­not cope with the work­load.

And three, the only ones that re­ally suf­fer are the old folks at the end of the chain.

All this be­cause the coun­cil thinks, in its in­fi­nite wis­dom, that they are sav­ing the tax­pay­ers money – the very tax­pay­ers that are the old folks now.

I write this let­ter hav­ing gone through the same prob­lems, look­ing after a pen­sioner friend over 10 years ago, so the prob­lem has not gone away or been sorted.

Pri­vati­sa­tion of ser­vices so the coun­cil can have an easy life just does not work, as the peo­ple or ser­vices that they say they are help­ing at the end of the line are the ones suf­fer­ing the most.

An ex­am­ple: when by chance I called in on my pen­sioner friend one af­ter­noon, who was dis­abled, I found her on her bed­room floor after try­ing to get out of bed on her own.

This was not as shock­ing as to find her break­fast sand­wich and a cold cup of tea in her liv­ing room. The carer had not even both­ered to see if she needed help to get out of bed.

I could write a book of sim­i­lar in­ci­dents.

BRIAN DUFFY Goshawk Gar­dens

Hayes

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