NHS trust must im­prove

Re­view finds care good over­all but safety ‘in­ad­e­quate’

Harefield Gazette - - NEWS - By Will Ack­er­mann will.ack­er­mann@trin­i­tymir­ror.com

THE NHS trust that runs Hilling­don’s hos­pi­tals has been warned it must im­prove by Eng­land’s chief in­spec­tor.

The Care Qual­ity Com­mis­sion (CQC) has rated the Hilling­don Hos­pi­tals NHS Foun­da­tion Trust as ‘re­quires im­prove­ment’ fol­low­ing a five-day in­spec­tion in Oc­to­ber 2014.

Over­all, the trust was rated ‘good’ at be­ing car­ing, ‘re­quires im­prove­ment’ for be­ing ef­fec­tive, re­spon­sive and well-led, and ‘in­ad­e­quate’ for safety.

As a re­sult, it was is­sued with two warn­ing no­tices de­mand­ing im­prove­ments.

In a re­port pub­lished on Tues­day last week the watch­dog said na­tional wait­ing time tar­gets for emer­gency care were be­ing met – how­ever pa­tients were be­ing put at risk be­cause of fail­ures of sys­tems and pro­cesses.

The chief in­spec­tor of hos­pi­tals, pro­fes­sor Sir Mike Richards, said: “When we in­spected the hos­pi­tals run by the Hilling­don Hos­pi­tals NHS Foun­da­tion Trust, we saw that the trust had failed to take suf­fi­cient ac­tion on a num­ber of mat­ters of pa­tient safety which they had al­ready iden­ti­fied as pre­sent­ing a risk.

“We saw that the work­force at the trust was com­mit­ted and we saw some ex­am­ples of good prac­tice. The trust must build on th­ese ar­eas and work harder on man­ag­ing risks to pa­tients ef­fec­tively.

“Peo­ple are en­ti­tled to re­ceive treat­ment and care in ser­vices which are con­sis­tently safe, ef­fec­tive, car­ing and re­spon­sive to their needs. We will re­turn in due course to check that the im­prove­ments we have iden­ti­fied have been made.”

Shane DeGaris, the trust’s chief ex­ec­u­tive, said: “Our over­all rat­ing is not good enough for a well-per­form­ing trust and we are determined to im­prove it. We aim to pro­vide the high­est stan­dards of care to all our pa­tients and we will use this re­port to help us make im­prove­ments wher­ever they are needed.

“The in­spec­tors recog­nised and praised our staff for their com­mit­ment, com­pas­sion and de­sire to pro­vide high stan­dards of care to pa­tients. Pa­tient feed­back to the CQC in­spec­tors was pos­i­tive about the trust’s staff and ser­vices. This is a solid foun­da­tion for us to make the im­prove­ments that need to be made.”

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