Hospital working hard to clean up its cleanliness ratings
HILLINGDON Hospital has failed a number of assessments which examine hospital cleanliness.
The ratings are based on surveys where teams of staff and patient assessors go into hospitals and look at cleanliness, privacy and food, filling out a form rating the items.
Hillingdon Hospital failed on the maintenance and safety of its grounds, according to a team of patient assessors.
The team also said the condition, appearance and maintenance of floors and internal fixtures and fittings were not up to scratch.
The hospital said it had strengthened their cleaning services since the 2014 assessment.
A spokesman added: “We have reviewed the resources we have for cleaning and now work to the National Specifications for Cleanliness in the NHS which sets out quality standards to be achieved and audit processes.”
The findings come from The Patient-Led Assessments of the Care Environment (PLACE) programme.
They focus on the environment in which care is provided, as well as supporting non-clinical services such as cleanliness, food, hydration, and the extent to which the provision of care with privacy and dignity is supported.