Judges’ praise for double award-winning Coopers
COOPERS estate agents has won the Silver award for the Best Small South East Lettings Agency 2015 at the Letting Agency of the Year Awards. Members of the lettings team attended the awards ceremony held in the opulent Kings Suite at the Lancaster Hotel last month, where the very best letting agents throughout the UK gathered to find out who had been judged the best of the best.
The winners were chosen by a panel of highly experienced property professionals including leading agents together with other industry experts. In order to be judged, Coopers had to complete a written submission and questionnaire, followed by a telephone interview.
The judges also conduct further research through a variety of methods including mystery shopping.
Here is what the judges had to say about Coopers:
“Coopers is an agency which has so much going for it.
“The director has undergone a lot of training which he then imparts to the rest of the team so all customers can be assured of consistent service with the same levels of knowledge and enthusiasm.
“All managed portfolios are reviewed annually via a number of sources including Land Registry data and research, with the results presented to the landlords alongside profit forecasts.
“The profit margin is very good indeed and achieved with no detriment to the services or standards that landlords and tenants have come to expect.
“There were numerous examples of considered customer service where the team have gone above and beyond, and this was especially demonstrated during difficult transactions, for example when dealing with bereaved tenants.
“The judges found Coopers to be a really forward-thinking company with some amazing ideas and an abundance of energy.”
The Coopers team thoroughly enjoyed the day, particularly when the event’s celebrity speaker, international
Paula Radcliffe MBE with Coopers partner Mark Cooper, lettings manager David Head and one of the award sponsors at the Lettings Agency of the Year awards ceremony held in London last month.
athlete and MBE Paula Radcliffe, shared details about her amazing career and what had inspired her to become a six-time world champion.
The team at Coopers is extremely
pleased to have won an award for the second year running and hopes to continue its success in 2016.
If you are looking to let or sell a property, Coopers would be delighted
Please telephone 01895 625625 or alternatively, visit the agency’s user-friendly website at www. coopersresidential.co.uk.