Shop­pers an­gered at new car park charges

Prices at intu up by 150% with a min­i­mum £2 cost

Harefield Gazette - - NEWS -

INTU Uxbridge has come un­der fire from shop­pers af­ter the cost of park­ing at the cen­tre in­creased by as much as 150 per cent.

It now costs a min­i­mum of £2 to park for two hours at the cen­tre’s 1,600 space multi-storey car park, af­ter the ‘up to one hour’ tar­iff was scrapped.

And the Sun­day park­ing rate, which was £1, has risen to £2.50, prompt­ing com­plaints to the man­age­ment.

Char­maine Grimes, a reg­u­lar user of intu, said: “I did won­der at the time when they were in­stalling fancy new pay­ment ma­chines and re­dec­o­rat­ing who would be pay­ing for this? But I should have known it would be Joe Public of course.

“There no con­ces­sions for Hilling­don res­i­dents or pen­sion­ers and to visit the cin­ema is an ex­pen­sive out­ing with­out adding on the cost of ex­tor­tion­ate park­ing costs. To spend any de­cent amount of time in Uxbridge now will cost you a guar­an­teed £4 – an in­crease of £1.50.”

John Bates was also dis­ap­pointed when he saw the changes and won­ders how many oth­ers felt the same.

He said: “Pre­vi­ously, park­ing for an hour or less from Mon­day to Satur­day cost £1.20. This has now gone up to £2.

“Ad­mit­tedly they have in­creased the time al­lowed to cover a twohour pe­riod but I find an


“While we al­ways want to be able to of­fer our visi­tors good value for money, we also need to en­sure that our car park tar­iffs cover the cost of reg­u­lar up­keep and im­prove­ments, such as the newly-in­stalled en­try bar­ri­ers and pay­ment ma­chines.

“We also con­sider fac­tors such as av­er­age length of car park stay and in re­sponse to this we have sim­pli­fied the charg­ing struc­ture.

“We be­lieve that our car park prices com­pare favourably to other pri­vate car parks in the city cen­tre and suit the needs of the ma­jor­ity of our visi­tors.

“We will con­tinue to lis­ten to com­ments and will of course take all feed­back on board to en­sure we’re lis­ten­ing and re­spond­ing to the needs of our visi­tors.”

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