High praise for health service
PATIENTS have praised adult community health services in Hillingdon in the Central and North West London (CNWL) Annual Community Adult Patient Experience Survey 2015.
A total of 94% of people responding said their overall experience of the services was ‘excellent’, ‘very good’ or ‘good’ – an increase of 2% from last year. Of the people responding 88% said they were ‘extremely likely’ or ‘likely’ to recommend the service to their friends and family if they needed similar care and 95% responding said they felt the care they received helped them. Claire Murdoch, CNWL chief executive, said: “It makes me extremely proud to hear that our staff are delivering compassionate, highquality care and that the majority of patients using these services are having a positive experience.”