Agency wins awards for cus­tomer ser­vice

Harefield Gazette - - UXBRIDGE PROPERTY -

LAKIN & Co has been given a gold award by Al­lA­ as best over­all es­tate agent in Uxbridge for cus­tomer ex­pe­ri­ence in 2016. The firm’s team have been work­ing hard to keep up their excellent cus­tomer ser­vice record and to con­tin­u­ally im­prove their ser­vice Al­lA­ is an in­de­pen­dent direc­tory and re­view site which al­lows con­sumers to search for and write re­views about es­tate and let­ting agents in the UK. It has awarded Lakin & Co ‘gold’ based on ac­tual cus­tomer feed­back.

Al­lA­gents runs its an­nual awards, which rate agents based purely on what their cus­tomers think over a 12-month pe­riod. Agents are judged in their local area, county and na­tion­ally. Un­like other awards schemes, these ac­co­lades are not de­cided by col­leagues, trade bod­ies, jour­nal­ists or peers – they are cho­sen by those who pay the price in cash and their ex­pe­ri­ence.

Lakin & Co also picked up a sil­ver award for cus­tomer ex­pe­ri­ence in Uxbridge for lettings.

“In the ever-evolv­ing prop­erty in­dus­try and an age where cus­tomer ser­vice is at the fore­front of busi­ness, Lakin & Co un­der­stands the im­por­tance of main­tain­ing an excellent rep­u­ta­tion for cus­tomer ser­vice. Not only does it en­sure prospec­tive clients flock to their com­pany to use their ser­vices, it also helps at­tract excellent buy­ers and Lakin & Co’s Uxbridge sales depart­ment picked up a gold award for be­ing the best in the area for cus­tomer ser­vice, while its lettings depart­ment was also recog­nised with a sil­ver award in a scheme run by Al­lA­ ten­ants who are equally look­ing for a good ex­pe­ri­ence,” said direc­tor Chris Lakin.

Striv­ing to achieve the best for every­one they deal with, Lakin & Co takes great pride in hav­ing an excellent cus­tomer ser­vice record and the on­line re­views they re­ceive are tes­ta­ment to this. The process of sell­ing or let­ting your prop­erty can be of­ten fraught with frus­tra­tion and dis­ap­point­ment but Lakin & Co re­mains loyal and ded­i­cated in con­tin­u­ally push­ing to achieve the best favourable out­come for its clients through de­ter­mi­na­tion and hard work.

If you would like to learn more about how Lakin & Co can help you please call 01895 5444 555 or visit the web­site www.lak­i­

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