Avoid­ing any dis­pute over ten­ancy de­posit

Harefield Gazette - - UXBRIDGE PROPERTY -


Or­chard Prop­erty Ser­vices’ Ick­en­ham of­fice at 11 Long Lane, Ick­en­ham.

DE­POSIT dis­putes can be very time con­sum­ing and wor­ry­ing for both ten­ants and land­lords, of­ten caus­ing de­lays to on­ward moves and hav­ing dis­tress­ing fi­nan­cial im­pli­ca­tions, ac­cord­ing to Or­chard Prop­erty Ser­vices.

Of course, all land­lords are now re­quired by law to reg­is­ter de­posits with a gov­ern­ment scheme which pro­tects both parties by ap­point­ing a third party ad­ju­di­ca­tor to as­sess the ev­i­dence with an ob­jec­tive view­point should a dis­pute arise.

There are some com­mon causes of ten­ancy dis­putes which crop up again and again. Here, the team from Or­chard Prop­erty Ser­vices – with some 37 years’ com­bined ex­pe­ri­ence in such mat­ters – fo­cus on areas that spark dis­putes and how to avoid them hap­pen­ing.


If, as a ten­ant, you have changed the dec­o­ra­tion in any way while liv­ing at the prop­erty then you may well have to re­turn it back to its orig­i­nal colour/ con­di­tion. Land­lords: re­mem­ber you have to al­low for a cer­tain amount of wear and tear in a prop­erty, which is judged on the length of ten­ancy and the oc­cu­pants with whom you have agreed a ten­ancy.

The longer the ten­ancy then the greater the wear and tear you need to al­low for.


Land­lords should make sure they have had the prop­erty pro­fes­sion­ally cleaned be­fore ten­ants move in and keep the re­ceipts.This, along with a thor­ough in­ven­tory with pho­tographs prior to oc­cu­pa­tion will mean that there is no ques­tion as to what con­di­tion the prop­erty should be handed back in.

If a land­lord has no in­ven­tory then it will be very dif­fi­cult to prove the level of clean­li­ness when the ten­ant/s moved in.


As a ten­ant you should leave the prop­erty in the same con­di­tion as you found it, al­low­ing for wear and tear. Dam­ages are very dif­fer­ent to wear and tear.The land­lord can deduct the cost of items from the de­posit in re­la­tion to dam­ages but not from nor­mal wear and tear.With re­gards to dam­ages, the land­lord does not need to re­place the item for some­thing bet­ter.

Items should al­ways be re­placed on a like-for-like ba­sis and the age and ex­pected life­span of the item should also be fac­tored in.

For ex­am­ple, if a carpet has been dam­aged but is eight years old a land­lord can­not ex­pect to claim, for a whole re­place­ment carpet.

Or­chards’ Prop­erty Man­age­ment team are ex­tremely well versed when it comes to deal­ing with dis­putes which can hap­pen upon the end of a ten­ancy and have guided hun­dreds of land­lords and ten­ants to am­i­ca­ble res­o­lu­tions.

you would like some guid­ance in let­ting your prop­erty, then please con­tact Or­chard Prop­erty Ser­vices on: 01895 623 626 (Ick­en­ham) or 01895 623 666.


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