COUN­CIL ‘IG­NORE COM­PLAINTS’ ABOUT BIN MEN

RES­I­DENTS SAY RUB­BISH IS BE­ING LEFT STREWN ACROSS THE STREET BUT COUN­CIL IS IG­NOR­ING COM­PLAINTS

Hayes & Harlington Gazette - - FRONT PAGE - KATHERINE CLEMENTINE by katherine.clementine@trin­i­tymir­ror.com Twit­ter: @KC_Journo

RES­I­DENTS in Hillingdon are fed up with bin men col­lect­ing their weekly rub­bish, but leav­ing more mess than when they ar­rived.

One Ruis­lip res­i­dent says neigh­bours are forced to take it in turns to clean up the street af­ter waste has been col­lected.

Lot­tie Jones, of Al­mond Close, said: “It hap­pens ev­ery week. I think they have a com­pe­ti­tion each week to see how much mess they can make, it’s so an­noy­ing!

“Gen­er­ally I think we have a good ser­vice from Hillingdon Coun­cil , with good re­cy­cling and weekly col­lec­tions, but the bin men let the ser­vice down.”

A Ruis­lip Gar­dens res­i­dent, who asked to re­main anony­mous, spot­ted a waste col­lec­tion em­ployee throw rub­bish on to their drive, which didn’t even be­long to him, on his home’s CCTV cam­era.

The CCTV clip showed bin men bring­ing the street’s rub­bish and re­cy­cling into one pile, out­side the res­i­dent’s home. One bin man then re­alises it is too heavy to lift and lets it go – in the process tear­ing the bag, be­fore it is left be­hind and dumped on the res­i­dent’s prop­erty.

He said: “My re­ac­tion was sim­ply that it shouldn’t have hap­pened, I had to go and clean it up my­self.

“I’d just like to raise aware­ness, for coun­cil staff not to do this again.

“When I in­spected the left­over box, it had a plas­tic bag filled with con­crete, ce­ment, and tile crumbs, pos­si­bly some­body’s clean-up af­ter a tiling job.”

The res­i­dent, who has com­plained to Hillingdon Coun­cil, ac­cepts that the con­tents of the bag did not meet the cri­te­ria for re­cy­cling, but be­lieves it should not have been left on his prop­erty, and in­stead placed back where it came from.

He added: “Hillingdon Coun­cil has logged this as an op­er­a­tional in­ci­dent and promised to in­ves­ti­gate. But the fact is that they’ve not even both­ered to down­load the video in more than seven days since I emailed it to them.

“This is very poor on the part of the coun­cil.”

But the coun­cil say it is “proud” of its waste ser­vice, which con­tin­ues to of­fer weekly house­hold waste and re­cy­cling col­lec­tion, free weekly gar­den waste col­lec­tion, and free door step tex­tile col­lec­tions. A spokesper­son said: “We al­ways en­deav­our to put res­i­dents first and we en­cour­age any­one who has is­sues with a col­lec­tion to let us know. All in­ci­dents are in­ves­ti­gated by our ded­i­cated waste and re­cy­cling team who are also look­ing into the com­plaint re­ported in Ruis­lip.”

Caught on cam­era: The mo­ment a bin man threw rub­bish onto a res­i­dent’s drive­way

Neigh­bours in Al­mond Close say they have to clean their street af­ter the bin lorry vis­its each week

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