Con­cern over care agency

Huddersfield Daily Examiner - - FRONT PAGE -

breach, and we found two new breaches in re­la­tion to con­sent and safe re­cruit­ment.”

Cru­cially, though, the re­port ad­mits that: “Peo­ple told us they were treated with re­spect and dig­nity. They said they were al­ways given choice in re­la­tion to their care and care work­ers re­spected their de­ci­sions. Care plans were per­son­alised to peo­ple’s and pref­er­ences.

“Peo­ple and their rel­a­tives told us they thought the ser­vice was well man­aged.”

How­ever, the re­port’s au­thor says: “The ser­vice was not al­ways wellled” and “not al­ways ef­fec­tive”.

In par­tic­u­lar it adds: “The reg­is­tered provider was not work­ing in line with the leg­is­la­tion to as­sess peo­ple’s men­tal ca­pac­ity and sup­port their de­ci­sion-mak­ing” and “the reg­is­tered man­ager had not im­ple­mented the nec­es­sary changes to ad­dress all the breaches in reg­u­la­tion found dur­ing last in­spec­tion”.

White Dove Care was ap­proached for com­ment but noth­ing had been re­ceived at the time of go­ing to press.

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