HANGING ON THE DREAMLINE
SOMETIMES the results of a survey take me by surprise. Holiday company Travel Republic did it when they revealed the average person spends three hours of their waking day doing nothing other than daydreaming.
That’s 780 hours a year or 32.5 days. That’s the whole of March and a bit of April.
The peak time for daydreaming is 11.20am.
Could this explain why automatic switchboards put you on hold late morning because of volume of callers?
This after you have negotiated the five phases of choice: “Press one for ... Two for ...” not once, but four times, taking you ever deeper into the telephonic bowels of a multi-national company which keeps issuing the recorded assurance that your call is important.
Eventually, after listening to a loop of Vivaldi for half an hour, you might finally reach a living person who will say: “Hi, my name is Linda. How can I help you today?”
By which time you might be inclined to point out: “You might want to cut down on your daydreaming and answer the phone.”