Ap­ple in­ves­ti­gates iPhone 7 Plus that ‘blew up’

So far, there’s no rea­son to think this is­sue is af­fect­ing other iPhones, re­ports Os­car Ray­mundo

iPad&iPhone user - - CONTENTS -

ATwit­ter video of a smok­ing iPhone 7 Plus has gone vi­ral, prompt­ing Ap­ple to in­ves­ti­gate. The firm said it was work­ing with Bri­anna Oli­vas, who shared the video of her iPhone 7 Plus af­ter it ‘blew up’, to try to find out the cause of the ex­plo­sion. She wrote that her rose

gold iPhone 7 Plus, which she pur­chased “caught fire” while she was sleep­ing.

Her boyfriend moved the iPhone from the bed to the dresser be­fore go­ing to the bath­room. When he came back, the iPhone was “steam­ing” and mak­ing a “squeal­ing noise”, so he tossed it in the bath­room. That’s when the iPhone 7 Plus “blew up and more smoke started com­ing out.”

“We are in touch with the cus­tomer and look­ing into it,” Ap­ple said in a state­ment.

Oli­vas posted video of her smok­ing iPhone 7 Plus on Twit­ter where it quickly went vi­ral, amass­ing 28,000 retweets and 2.4 mil­lion views. You can view the Twit­ter video at tinyurl.com/zk­ftcst. Some com­menters have sug­gested that per­haps Oli­vas’ “liq­uid-filled” iPhone case might have had some­thing to do with the ex­plo­sion, but that the­ory hasn’t been of­fi­cially proven yet.

Oli­vas also said that her iPhone re­cently had been act­ing up. The day be­fore it caught on fire, the iPhone wouldn’t turn on. So, Oli­vas took it to the Ap­ple Store where em­ploy­ees ran sev­eral di­ag­nos­tic tests. How­ever, they couldn’t seem to find an is­sue with the iPhone.

Al­though this isn’t the first case of an iPhone mys­te­ri­ously ex­plod­ing, oth­ers have all been iso­lated is­sues – ei­ther the iPhone was dam­aged dur­ing ship­ping or was ac­ci­den­tally left in a mi­crowave some­where. So far, there’s no in­di­ca­tion that Oli­vas’ iPhone trou­bles will also af­fect other 7 Plus de­vices out there. We’ll have to wait un­til Ap­ple re­solves the is­sue to know for sure, but it’s far to early to sug­gest a Sam­sung Gal­axy Note7-type sit­u­a­tion just yet.

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.