Re­move beta from an iPhone or iPad

You gave it a shot, but the iOS 12 beta is just too buggy. At least you made a backup be­fore in­stalling it, right? Ja­son Cross re­ports

iPad&iPhone user - - CONTENTS -

You in­stalled the iOS 12 pub­lic beta on the iPhone you use ev­ery day, and the ex­pe­ri­ence has been... less than smooth. Hey, that’s what beta tests are for, right? You gave it a shot and now you’re ready to go back to the fewer-fea­tures-but-mostly-sta­ble iOS 11.4.

No prob­lem. All you need to do is boot into re­cov­ery mode and re-in­stall that backup you made be­fore in­stalling the iOS 12 beta. You did make a full backup,

right? Ap­ple wasn’t kid­ding around when it said that mak­ing a full backup with iTunes and then ar­chiv­ing it is the first thing you should do. Here are the steps you need to take to hop off the iOS 12 test­ing train.

Re­port­ing bugs

Be­fore you jump ship, take a few min­utes to report the bugs you’ve ex­pe­ri­enced. Ap­ple can’t fix what it doesn’t know about, and while it’s tempt­ing to as­sume it must al­ready know about your prob­lems, that may not al­ways be so. Be­sides, it’s very im­por­tant for Ap­ple to know how wide­spread a par­tic­u­lar prob­lem is so it can pri­or­i­tize fixes.

The iOS beta re­leases in­clude an app named Feed­back. You’ll want to launch that, log in with your Ap­ple ID, and file bug re­ports for the is­sues you en­coun­tered. Be spe­cific and me­thod­i­cal. Try to think, “If I were a pro­gram­mer read­ing this bug report, what would I need to know to trig­ger this bug and pin­point what is caus­ing it?”

And of course you can – and should – use the Feed­back tool to report bugs and prob­lems, even if you’re not go­ing to unin­stall the iOS 12 beta.

Step one: Re­cov­ery mode

Okay, you’ve got your iPhone or iPad and your Mac or PC with iTunes and archived backup. The first step to get­ting back to iOS 11.4 is to put your de­vice into re­cov­ery mode.

iPhone X, 8, or 8 Plus: Quickly press and re­lease the vol­ume up but­ton, then press and re­lease the vol­ume

down but­ton, then press and hold the side but­ton. At first you’ll see a ‘slide to power off’ screen, but just keep hold­ing that side but­ton un­til you see a ‘con­nect to iTunes’ screen.

iPhone 7 or 7 Plus: Press and hold the side but­ton and the vol­ume down but­ton at the same time. You’ll even­tu­ally see an Ap­ple logo, but keep hold­ing the but­tons. When you see the ‘con­nect to iTunes’ screen, you can re­lease the but­tons.

iPhone 6s or ear­lier, all iPads: Press and hold the sleep/ wake but­ton and the home but­ton at the same time. You’ll even­tu­ally see an Ap­ple logo, but keep hold­ing the but­tons. When you see the ‘con­nect to iTunes’ screen, you can re­lease the but­tons.

Step two: Restor­ing your backup

Now that your de­vice is in re­cov­ery mode, you’ll want to grab your Light­ning cable and plug your de­vice into the com­puter that has iTunes and your orig­i­nal iOS 11.4 backup – the one you made be­fore in­stalling the iOS 12 beta.

Tunes should open up (if it’s not al­ready open) and tell you that it has dis­cov­ered an iPhone or iPad in re­cov­ery mode. Click the ‘Re­store’ op­tion and wait for the process to fin­ish. It can take a while. Once the re­store process is fin­ished, your phone will re­boot into setup mode, just as if it was a new iPhone. Now you can re­store your backup (or start fresh, if you pre­fer).

If you didn’t back up your iPhone to iTunes be­fore in­stalling the iOS 12 beta, this process will still

re­store your phone to iOS 11.4 – the re­store process down­loads and in­stalls the lat­est non-beta ver­sion. But you’ll have to set up your phone as though it were new, re­down­load­ing all your apps and data (mu­sic, pho­tos, ap­pli­ca­tion data, and so on). Any­thing not stored in the cloud will be lost.

If you see this dia­log, click ‘Re­store’ and not ‘Up­date’. You may in­stead be given only the op­tion to re­store

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