THE manager of Hampshire-based modelling agency Eimaj, which has taken over Hoto, says his company is above board. Matthew Roberts said: “There are rogue agencies out there but we believe in providing good customer service and want to rectify complaints. “What we do is nothing people can’t do themselves. We do high quality prints and send them out to different agencies.” Mr Roberts said the company will give Mrs Jones a refund. He added that the company is no longer working with Studio 1 Promotions. The Kentish Express was unable to get in touch with Studio 1 Promotions at the time of going to print, as there was no reply from their number.