Big increase in complaints against police
THE number of complaints against Kent Police has soared by 24 per cent – one of the highest percentage rises in the country.
The Independent Police Complaints Commission’s latest figures show 28,963 complaints were recorded by police forces across England and Wales between 2007 and 2008. A total of 695 people complained against Kent Police over the same time period – 137 more than the previous financial year.
This jump was one of the highest percentage increases in the UK – ranking Kent sixth out of 43 police forces.
IPCC chairman Nick Hardwick said: “It is unacceptable that nearly half of all complaints involve neglect or rudeness. There is absolutely no excuse for being rude to the public.”
Complaint cases, which may have one or more allegations, also included common assault and stop and search.
Kent’s assistant chief constable Gary Beautridge said the level of complaints was only a tiny percentage of the actual total of calls the police received each year.
He said: “We receive about 2,000 calls a day. Seven hundred of those are emergency calls so that it is about 1.5 million calls a year and the level of complaints represents less than one 20th of one per cent of all the calls and this puts it into context.”