Rub­bish col­lec­tion ‘prob­lem’

Kentish Express Ashford & District - - Front Page -

PEO­PLE liv­ing in Shep­way are not happy with rub­bish col­lec­tions and youngsters made home­less are wait­ing too long for some­where else to live.

Those are among the find­ings of an Au­dit Com­mis­sion re­port into how well Kent’s pub­lic ser­vices are per­form­ing.

Over­all Shep­way coun­cil gets an “ad­e­quate” rat­ing, scor­ing two out of four in each of the main cat­e­gories of manag­ing per­for­mance and use of re­sources.

The Au­dit Com­mis­sion says the coun­cil’s pri­or­i­ties match the con­cerns of lo­cal peo­ple, which in­clude im­prov­ing the ap­pear­ance of the district. The com­mis­sion found:

Shep­way has one of the low­est lev­els of anti-so­cial be­hav­iour in Kent.

The coun­cil is mak­ing more af­ford­able homes avail­able and has pre­vented 300 house­holds from los­ing their homes

Too many young peo­ple are be­com­ing home­less. Those who do lose their homes are wait­ing for long pe­ri­ods be­fore suit­able ac­com­mo­da­tion can be found.

Not enough coun­cil ten­ants are sat­is­fied with the ser­vice they re­ceive.

The coun­cil missed sev­eral of its own tar­gets in 2008.

The streets are clean, but peo- ple still feel that there is a prob­lem with rub­bish and lit­ter.

Cus­tomer ser­vices are im­prov­ing.

The com­mis­sion found the coun­cil plans its spending but says the costs of sev­eral ser­vices are high – waste col­lec­tion had the low­est sat­is­fac­tion rates in Kent.

Other ar­eas where the coun­cil could do bet­ter in­cluded staff sickness rates and bridg­ing the gap be­tween rich and poor.

Coun­cil leader Robert Bliss said: “We are pleased that a lot of good work has been recog­nised and we are aware of the ar­eas which need to im­prove.”

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