Rubbish collection ‘problem’
PEOPLE living in Shepway are not happy with rubbish collections and youngsters made homeless are waiting too long for somewhere else to live.
Those are among the findings of an Audit Commission report into how well Kent’s public services are performing.
Overall Shepway council gets an “adequate” rating, scoring two out of four in each of the main categories of managing performance and use of resources.
The Audit Commission says the council’s priorities match the concerns of local people, which include improving the appearance of the district. The commission found:
Shepway has one of the lowest levels of anti-social behaviour in Kent.
The council is making more affordable homes available and has prevented 300 households from losing their homes
Too many young people are becoming homeless. Those who do lose their homes are waiting for long periods before suitable accommodation can be found.
Not enough council tenants are satisfied with the service they receive.
The council missed several of its own targets in 2008.
The streets are clean, but peo- ple still feel that there is a problem with rubbish and litter.
Customer services are improving.
The commission found the council plans its spending but says the costs of several services are high – waste collection had the lowest satisfaction rates in Kent.
Other areas where the council could do better included staff sickness rates and bridging the gap between rich and poor.
Council leader Robert Bliss said: “We are pleased that a lot of good work has been recognised and we are aware of the areas which need to improve.”