Firm’s great year despite the slump
A COMPANY with a major call centre on Orbital Park, Ashford, has announced record business gains in 2009.
Orbital Response and Fulfilment is one of the UK’s largest firms handling responses for companies’ advertising campaigns.
Nick Williams, general manager at Orbital R&F, said: “We looked at the economic climate as 2008 drew to a close and prepared ourselves for the worst.
“However, this has been our most successful year ever.”
Orbital R&F has gained many new clients, including blue chip names Guide Dogs for the Blind and TLM Trading in the charity sector; Tenant Services Authority in the public sector; and Forward Publishing, part of the mighty WPP advertising group.
Mr Williams said: “Orbital has been in business since 1972 and has successfully ridden out previous recessions, so it made us an easy choice for clients looking for a well-established supplier in these turbulent times.
“That, coupled with our investments in the latest technology, including our Microsoft Dynamics AX-based business management system, made us a first choice for many clients.”
Orbital has nine sites in the UK, including its call centre in Ashford.