Firm’s great year de­spite the slump

Kentish Express Ashford & District - - Front Page -

A COM­PANY with a ma­jor call cen­tre on Or­bital Park, Ash­ford, has an­nounced record busi­ness gains in 2009.

Or­bital Re­sponse and Ful­fil­ment is one of the UK’s largest firms han­dling re­sponses for com­pa­nies’ ad­ver­tis­ing cam­paigns.

Nick Wil­liams, gen­eral man­ager at Or­bital R&F, said: “We looked at the eco­nomic cli­mate as 2008 drew to a close and pre­pared our­selves for the worst.

“How­ever, this has been our most suc­cess­ful year ever.”

Or­bital R&F has gained many new clients, in­clud­ing blue chip names Guide Dogs for the Blind and TLM Trad­ing in the char­ity sec­tor; Ten­ant Ser­vices Au­thor­ity in the pub­lic sec­tor; and For­ward Pub­lish­ing, part of the mighty WPP ad­ver­tis­ing group.

Mr Wil­liams said: “Or­bital has been in busi­ness since 1972 and has suc­cess­fully rid­den out pre­vi­ous re­ces­sions, so it made us an easy choice for clients looking for a well-es­tab­lished sup­plier in th­ese tur­bu­lent times.

“That, cou­pled with our in­vest­ments in the lat­est tech­nol­ogy, in­clud­ing our Microsoft Dy­nam­ics AX-based busi­ness man­age­ment sys­tem, made us a first choice for many clients.”

Or­bital has nine sites in the UK, in­clud­ing its call cen­tre in Ash­ford.

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