Cafe de­fends price rises in bad weather

Kentish Express Ashford & District - - Front Page -

A CAFE at Ash­ford In­ter­na­tional Sta­tion said prices had to rise dur­ing the se­vere cold weather due to in­gre­di­ent price changes.

Ash­ford com­muter John An­der­son said while hun­dreds of pas­sen­gers were left stranded at Ash­ford In­ter­na­tional the Pump­kin cafe on plat­forms five and six placed signs on their win­dow say­ing prices had risen “due to bad weather”.

Mr An­der­son, who was stuck at Can­ter­bury West for three hours on De­cem­ber 21 try­ing to get back to Ash­ford, said: “They placed A4 sheets on the win­dows in­form­ing every­one they were putting up their hot drinks charges.


“It seems very con­ve­nient know­ing that the last cou­ple of days that they have had sev­eral hun­dred peo­ple stuck on this plat­form for hours in sub-zero tem­per­a­tures with no ad­e­quate heated wait­ing rooms that they should im­ple­ment this.

“Of course, I’m sure they planned it months ahead, per­haps they should get a job in the Met Of­fice with fore­cast­ing that good.”

Clare Wil­liams, a spokes­woman for SSP, which owns the cafe, told the Ken­tish Ex­press the com­pany was sorry if some peo­ple had been “mis­in­formed” about pric­ing.

She said: “SSP would never change pric­ing for this rea­son. How­ever SSP does have to re­view its pric­ing on a reg­u­lar ba­sis in terms of re­act­ing to changes in our sup­ply chain or other costs.

“To al­low for is­sues such as some in­gre­di­ent price in­creases, prices have re­cently had to be re­vised.”

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