FREE INSIDE Confusion over new bin rules
Residents have jammed Ashford council’s switchboard with queries about the new recycling collection, set to launch next week.
As new bins were delivered to thousands of homes across the borough this week, the authority has been swamped with calls from residents asking questions about the new service.
Much confusion has stemmed as some people threw away the letters sent out by the council informing them of whether they would receive bins or not.
Some residents have also discarded the calendars issued about the new collection service.
Residents have been urged to contact the council using social media instead of by phone.
Reporter Tim Collins with the new bins