FREE IN­SIDE Con­fu­sion over new bin rules

Kentish Express Ashford & District - - Front Page -

Res­i­dents have jammed Ash­ford coun­cil’s switch­board with queries about the new re­cy­cling col­lec­tion, set to launch next week.

As new bins were de­liv­ered to thou­sands of homes across the bor­ough this week, the au­thor­ity has been swamped with calls from res­i­dents ask­ing ques­tions about the new ser­vice.

Much con­fu­sion has stemmed as some peo­ple threw away the let­ters sent out by the coun­cil in­form­ing them of whether they would re­ceive bins or not.

Some res­i­dents have also dis­carded the cal­en­dars is­sued about the new col­lec­tion ser­vice.

Res­i­dents have been urged to con­tact the coun­cil us­ing so­cial me­dia in­stead of by phone.

Re­porter Tim Collins with the new bins

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