Can’t say thank you
I saw your article about all the trouble people are having with the new refuse and recycling service. I, for one, am very pleased with the new service and therefore wanted to call the council to say ‘Well done’.
However, it is impossible to get through to them! After half hour on hold, I gave up.
There are so many options to go through and it seems the only department you can get hold of is housing. The council are therefore missing out on talking to people and missing out on compliments. Georgie Fletcher Hothfield