Patients don’t want to hear lazy excuses
Yet another case of shoddy hospital management. The trust in charge of the William Harvey, Shepway’s main hospital, is being recommended for special measures after being branded inadequate by the Care Quality Commission (CQC).
Inspectors found the Ashford hospital’s A&E, surgery and children’s care provisions are inadequate.
Meanwhile the medical care, maternity and family planning, end of life care and outpatient services needed improvement. The hospital was found not to always have enough appropriately skilled staff on duty. Why not?
The CQC said the hospital needs to have a clean patient environment and be well maintained and fit for purpose. All that is supposed to be automatic. The damning report comes after inspectors also checked the two other hospitals run by East Kent University NHS Foundation Trust, at Canterbury and Margate.
Chief executive Stuart Bain said the trust is working to address problems, which ducks the most obvious question: why was this mess allowed to happen in the first place?
All this is ultimately the responsibility of senior management and the CQC has indeed reported ineffective leadership.
Patients don’t want to hear lazy corporate excuses. They, and we, demand managers do the jobs they are paid for – or get out.
There has been scandal after scandal in British hospitals in recent years and we can’t afford to mess around with people’s healthcare.