DISCOMFORT AT DONATION REQUEST
Mrs King says she wanted to contact the RSPCA over her fears for the horses, but was put off from past experiences.
The University of Kent worker said: “It is very difficult to get hold of RSPCA inspectors if you are an ordinary member of the public, and the last time I called the RSPCA cruelty line to report something they seemed far more interested in securing a donation than what I was actually reporting! It made me very uncomfortable.”
RSPCA spokeswoman Katya Mira said: “It is standard for our 24-hour helpline to ask those who call the RSPCA with animal welfare concerns whether they would like to make a small, discretionary donation.
“This is entirely optional, but as many of the callers are animal lovers they often welcome the opportunity to helping the cause in this way.
“Donations are not asked for on every call, only on ones where by the call handler thinks the caller seems to have a particular passion for animal welfare and the work of the RSPCA, and the question is only asked once the welfare issue at stake has been resolved.
“The RSPCA and many other charities rely entirely on private donations and this income is enormously important to enable the charity to continue its vital work.”