‘Lots of progress is tak­ing place’

Kentish Express Ashford & District - - Inspectors’ Damning Report On Care Home -

Sev­ing­ton Mill is owned by Veecare Homes, which runs five other care homes in the county, in­clud­ing one in Herne Bay and an­other in Whit­stable.

Jane Yuill, who has re­cently taken over as Sev­ing­ton Mill’s new man­ager, de­clined to com­ment on the CQC re­port.

How­ever a spokesman for Veecare Homes said: “We have apol­o­gised to our res­i­dents and their fam­i­lies.

“Since Veecare took over in Oc­to­ber 2014 lots of im­prove­ments to the home were made. Ac­tion plans from the pre­vi­ous in­spec­tion were im­ple­mented but the home man­ager failed to sus­tain the ac­tion plan.

“As a re­sult, the home has not met the stan­dards that Veecare & CQC, had ex­pected. We now have a new man­ager in place, who has 30 years’ ex­pe­ri­ence in care. She is mak­ing lots of progress and we are con­fi­dent that with her ap­proach and lead­er­ship the home will be turned around fairly soon.

“Res­i­dents, rel­a­tives and staff have been as­sured that we will con­tinue to mon­i­tor Sev­ing­ton Mill very closely to make sure that the im­prove­ments made are main­tained.”

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