Park­ing fines for pa­tients a dis­grace

Kentish Express Ashford & District - - Points Of View -

I too was out­raged to read that pa­tients vis­it­ing the mo­bile chemo­ther­apy unit parked at the Wil­liam Har­vey Hos­pi­tal had been is­sued with park­ing tick­ets (Park­ing Fines For Can­cer Pa­tients, June 2)

I am a lo­cal vol­un­teer for the char­ity Hope for To­mor­row that builds and main­tains these mo­bile units and in part­ner­ship with the NHS de­liv­ers an ex­cel­lent, pro­fes­sional and informal ser­vice to those un­der­go­ing dis­tress­ing treat­ment dur­ing a very trau­matic time in peo­ples’ lives.

The whole point of the mo­bile unit is to bring can­cer care closer to home and make the pa­tient ex­pe­ri­ence as easy as pos­si­ble.

The aim is to take away dis­tress caused by long car jour­neys,dif­fi­cul­ties in park­ing and long wait­ing times at hos­pi­tals.

At WHH the staff car park at the back of the hos­pi­tal is nearly al­ways half empty and dis­abled bays a long way away from where the unit is parked.

I feel the ba­nal ‘Sorry’ from the East Kent Hos­pi­tals Univer­sity Trust is to­tally out of touch with re­al­ity.

I am a re­tired Res­pi­ra­tory Nurse Spe­cial­ist em­ployed by the then East Kent Com­mu­nity Trust. There have al­ways been is­sues around park­ing for peo­ple vis­it­ing the hos­pi­tal for po­ten­tially dif­fi­cult ap­point­ments.

Come on East Kent NHS get your act to­gether. Mol­lie Jack­son, Ash­ford

I had a sim­i­lar ex­pe­ri­ence a year ago when I took my neigh­bour to the A&E de­part­ment at the Wil­liam Har­vey Hos­pi­tal, as he had had a fall and his knee was very painful.

The A&E de­part­ment dealt with him promptly (he had bro­ken his kneecap) and the phys­io­ther­a­pist as­sessed what he could and could not do at home.

The physio asked me to bring my car to the A&E exit so that he could help me get my neigh­bour into my car with the two items of equip­ment he needed to use at home.

I did this and parked at the very end out­side of the am­bu­lance sec­tion of the A&E doors. It took no more than two min­utes to let the physio know that my car was ready and he wheeled my neigh­bour out to the car.

There was the car park at­ten­dant putting a park­ing no­tice on my car so the physio told her that he had asked me to bring my car to the doors.

She said that I was ob­struct­ing the am­bu­lances park­ing, which I was not.

My first ap­peal about the fine was turned down but my sec­ond ap­peal with a note from the physio ex­plain­ing that he had asked me to bring my car to the A&E doors can­celled the fine.

It took two months to achieve this and much de­ter­mi­na­tion on my part. D. Rust, Ash­ford slows down the traf­fic and makes driv­ing in our Ken­tish lanes a plea­sure. Richard Beaugie, Manor Farm, Sha­dox­hurst

A war­den tick­et­ing chemo­ther­apy pa­tients at the Wil­liam Har­vey Hos­pi­tal

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