Parking fines for patients a disgrace
I too was outraged to read that patients visiting the mobile chemotherapy unit parked at the William Harvey Hospital had been issued with parking tickets (Parking Fines For Cancer Patients, June 2)
I am a local volunteer for the charity Hope for Tomorrow that builds and maintains these mobile units and in partnership with the NHS delivers an excellent, professional and informal service to those undergoing distressing treatment during a very traumatic time in peoples’ lives.
The whole point of the mobile unit is to bring cancer care closer to home and make the patient experience as easy as possible.
The aim is to take away distress caused by long car journeys,difficulties in parking and long waiting times at hospitals.
At WHH the staff car park at the back of the hospital is nearly always half empty and disabled bays a long way away from where the unit is parked.
I feel the banal ‘Sorry’ from the East Kent Hospitals University Trust is totally out of touch with reality.
I am a retired Respiratory Nurse Specialist employed by the then East Kent Community Trust. There have always been issues around parking for people visiting the hospital for potentially difficult appointments.
Come on East Kent NHS get your act together. Mollie Jackson, Ashford
I had a similar experience a year ago when I took my neighbour to the A&E department at the William Harvey Hospital, as he had had a fall and his knee was very painful.
The A&E department dealt with him promptly (he had broken his kneecap) and the physiotherapist assessed what he could and could not do at home.
The physio asked me to bring my car to the A&E exit so that he could help me get my neighbour into my car with the two items of equipment he needed to use at home.
I did this and parked at the very end outside of the ambulance section of the A&E doors. It took no more than two minutes to let the physio know that my car was ready and he wheeled my neighbour out to the car.
There was the car park attendant putting a parking notice on my car so the physio told her that he had asked me to bring my car to the doors.
She said that I was obstructing the ambulances parking, which I was not.
My first appeal about the fine was turned down but my second appeal with a note from the physio explaining that he had asked me to bring my car to the A&E doors cancelled the fine.
It took two months to achieve this and much determination on my part. D. Rust, Ashford slows down the traffic and makes driving in our Kentish lanes a pleasure. Richard Beaugie, Manor Farm, Shadoxhurst
A warden ticketing chemotherapy patients at the William Harvey Hospital