When to call 999 for an ambulance:
You think a patient is suffering from a heart attack (e.g. chest pain for more than 15 minutes)
Sudden unexplained shortness of breath Heavy bleeding Unconsciousness (even if the patient has regained consciousness)
Traumatic back/spinal/neck pain
You think the patient’s illness or injury is lifethreatening
You think the illness or injury may become worse, or even life-threatening on the way to the hospital
Moving the patient/s without skilled people could cause further injury
The patient needs the skills or equipment of the ambulance service and its personnel Residents in east Kent can also make sure they are prepared for Easter by downloading the Health Help Now app to their smartphones. It was launched by the NHS in Kent and Medway to help people find the right treatment for health problems, especially when they are not sure what to do or who to contact.
The app also shows when services, such as pharmacies are open or closed – which is invaluable on bank holidays, evenings and weekends.
You get the app at www. healthhelpnow.nhs.uk or at the Google Play or App Store.