999 guidE­linEs

Kentish Express Ashford & District - - Spotlight On Health -

When to call 999 for an am­bu­lance:

You think a pa­tient is suf­fer­ing from a heart at­tack (e.g. chest pain for more than 15 min­utes)

Sud­den un­ex­plained short­ness of breath Heavy bleed­ing Un­con­scious­ness (even if the pa­tient has re­gained con­scious­ness)

Trau­matic back/spinal/neck pain

You think the pa­tient’s ill­ness or in­jury is lifethreat­en­ing

You think the ill­ness or in­jury may be­come worse, or even life-threat­en­ing on the way to the hospi­tal

Mov­ing the pa­tient/s with­out skilled peo­ple could cause fur­ther in­jury

The pa­tient needs the skills or equip­ment of the am­bu­lance ser­vice and its per­son­nel Res­i­dents in east Kent can also make sure they are pre­pared for Easter by down­load­ing the Health Help Now app to their smart­phones. It was launched by the NHS in Kent and Med­way to help peo­ple find the right treat­ment for health prob­lems, es­pe­cially when they are not sure what to do or who to con­tact.

The app also shows when ser­vices, such as phar­ma­cies are open or closed – which is in­valu­able on bank hol­i­days, evenings and week­ends.

You get the app at www. health­help­now.nhs.uk or at the Google Play or App Store.

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