Sur­vey puts car dealer out in front by a mile

Kentish Express Ashford & District - - Business Kent Update - By Molly Mile­hamChap­pell

A car deal­er­ship in Ash­ford has been recog­nised as one of the top deal­er­ships in the south east of Eng­land.

Ash­ford Or­bital mo­tor group, in­clud­ing Mazda, Kia, Mit­subishi and Hyundai af­ter­sales has been named in the ‘Best Car Deal­ers’ cat­e­gory of the 2017 Auto Ex­press Driver Power sur­vey.

Data gained from na­tion­wide sur­veys by Auto Ex­press and data an­a­lyst Statista re­vealed the top 1,000 new and used car deal­ers in the United King­dom based on over­all cus­tomer sat­is­fac­tion.

Ash­ford Or­bital, based on Or­bital Park in Mon­u­ment Way, scored 8.8 out of 10, rank­ing them in the top 10 car deal­ers in the south east of Eng­land and as the best dealer for over­all cus­tomer sat­is­fac­tion in Ash­ford.

Jeff Wil­son, Ash­ford Or­bital dealer prin­ci­pal said: “It is fan­tas­tic to know that we have not only been ranked as the best dealer for cus­tomer sat­is­fac­tion in Ash­ford, but that our ex­cel­lent cus­tomer ser­vice has also made us one of the top 10 deal­er­ships in the South-East.

“Our team across the whole deal­er­ship work hard to pro­vide our cus­tomers with the best ad­vice and de­liver in­for­ma­tion on the fan­tas­tic of­fers which are avail­able across our three brands.”

The re­sults come from a com­bined re­sult of two on­line sur­veys.

The first sur­vey by new car buy­ers rated deal­ers on fac­tors in­clud­ing the de­meanour of sales peo­ple, price ne­go­ti­a­tion, af­ter­sales ser­vice and the like­li­hood of rec­om­mend­ing to a friend or fam­ily mem­ber.

The sec­ond sur­vey looked at in­dus­try as­so­ci­ates, in­clud­ing car deal­ers, garages, re­pair shops and auto parts sup­pli­ers.

As a peer-to-peer sur­vey, it al­lowed those in the in­dus­try to iden­tify which car deal­ers other than them­selves that they would rec­om­mend to fam­ily and friends. The num­ber of peo­ple on the dole in Kent grew for the third straight month as the roll­out of uni­ver­sal credit con­tin­ued.

The in­tro­duc­tion of the ben­e­fit, which also in­cludes peo­ple in the early stages of work, meant there were an­other 485 peo­ple on un­em­ploy­men­tre­lated ben­e­fits in the county.

It brings the county’s to­tal claimant count to 19,610.

Ev­ery district in the county recorded an in­crease for the sec­ond con­sec­u­tive month.

The largest in­crease was in Med­way, up 85, to 3,525, fol­lowed by Dover, up 65 to 1,555, and Maid­stone and Swale, both up 60 to 1,345 and 2,060 re­spec­tively.

Na­tion­ally, there were 1.56 mil­lion un­em­ployed peo­ple in the three months to Fe­bru­ary, 45,000 fewer than for Septem­ber to Novem­ber.

The un­em­ploy­ment rate was 4.7%, its low­est level since 1975.

Work and Pen­sions Sec­re­tary Damian Green, who is Ash­ford’s MP, said: “This is yet an­other strong set of fig­ures.

“How­ever, there is al­ways more to do. That’s why we’re cre­at­ing a wel­fare sys­tem that re­wards work through uni­ver­sal credit, which helps claimants keep more of the money they earn.”

Op­er­a­tions direc­tor Ray Kemp

Newspapers in English

Newspapers from UK

© PressReader. All rights reserved.