Survey puts car dealer out in front by a mile
A car dealership in Ashford has been recognised as one of the top dealerships in the south east of England.
Ashford Orbital motor group, including Mazda, Kia, Mitsubishi and Hyundai aftersales has been named in the ‘Best Car Dealers’ category of the 2017 Auto Express Driver Power survey.
Data gained from nationwide surveys by Auto Express and data analyst Statista revealed the top 1,000 new and used car dealers in the United Kingdom based on overall customer satisfaction.
Ashford Orbital, based on Orbital Park in Monument Way, scored 8.8 out of 10, ranking them in the top 10 car dealers in the south east of England and as the best dealer for overall customer satisfaction in Ashford.
Jeff Wilson, Ashford Orbital dealer principal said: “It is fantastic to know that we have not only been ranked as the best dealer for customer satisfaction in Ashford, but that our excellent customer service has also made us one of the top 10 dealerships in the South-East.
“Our team across the whole dealership work hard to provide our customers with the best advice and deliver information on the fantastic offers which are available across our three brands.”
The results come from a combined result of two online surveys.
The first survey by new car buyers rated dealers on factors including the demeanour of sales people, price negotiation, aftersales service and the likelihood of recommending to a friend or family member.
The second survey looked at industry associates, including car dealers, garages, repair shops and auto parts suppliers.
As a peer-to-peer survey, it allowed those in the industry to identify which car dealers other than themselves that they would recommend to family and friends. The number of people on the dole in Kent grew for the third straight month as the rollout of universal credit continued.
The introduction of the benefit, which also includes people in the early stages of work, meant there were another 485 people on unemploymentrelated benefits in the county.
It brings the county’s total claimant count to 19,610.
Every district in the county recorded an increase for the second consecutive month.
The largest increase was in Medway, up 85, to 3,525, followed by Dover, up 65 to 1,555, and Maidstone and Swale, both up 60 to 1,345 and 2,060 respectively.
Nationally, there were 1.56 million unemployed people in the three months to February, 45,000 fewer than for September to November.
The unemployment rate was 4.7%, its lowest level since 1975.
Work and Pensions Secretary Damian Green, who is Ashford’s MP, said: “This is yet another strong set of figures.
“However, there is always more to do. That’s why we’re creating a welfare system that rewards work through universal credit, which helps claimants keep more of the money they earn.”
Operations director Ray Kemp